4.9

I am pleased with the pool table recover done by Franklin Billiard Company. From my original phone call, Darla was friendly, knowledgeable, and up front on everything from pricing, product, and installation. I was able to forward photos of my table ... and later that day I received a call back from Jeff, the owner. Jeff was also friendly and knowledgeable and provided several options and ideas on how he would make my playing surface more enjoyable. Two weeks later, Jeff and his associate Josh arrived on time, worked professionally and within hours the job was completed. My table has never played better. I would certainly refer Franklin Billiard Company to all my friends and look forward to using them for all my future game room needs. Read more

Was very happy to find Franklin Billiards. Darla truly cares about providing individualized custom service, she listened and supported our needs. Jeff is knowledgeable and skillful in his service. We had started with a Billiard co out of St Charles t ... hat left our table half put together and was unresponsive…after waiting 3 months found Franklin Billiards that fixed all the defects created from the first co we reached out to. Thank you for caring about your service and customer's experience. Read more

We made the mistake of not calling Franklin Billiards first to move a table we purchased on Facebook Marketplace. After dealing with the run arounds of the company (if you want to call them that) we did get to move the table for nearly 4 weeks we fi ... nally gave up and found our way to Franklin. Darla and Jeff saved the day. They had our table put back together with new bumpers and felt with in just a couple days and just in time for our annual holiday party! Would have saved a few hundred dollars if we would have found them first and had really looked at the reviews of both companies. Hind sight…. I will go No where else for my pool table needs in the future, in fact, I already bought a couple new sticks for the party from them. THANK YOU FRANKLIN BILLIARDS THANK YOU!!!!!! Read more

Great place for cues, tables, darts.

The user didn't write a review, and has left just a rating.

All things billiards, great service! Recommended!

Olhausen Americana, finished in Matte Black with Buffalo Nickel Sights, Slate Grey felt We just had our pool table installed today, 6-29-2022 by Franklin Billiards. I was in touch with a few places before deciding to go with Franklin billiards and ... it looks like I made a good choice. This is a family-owned business and it shows. Darla, the wife, runs the showroom. She was extremely helpful throughout the whole process. I had a ton of questions being a novice which Darla gladly answered. She helped me with the options available so that we were able to find the billiards table that fit our needs. I was happy to purchase a Olhausen, made right here in the U.S.A, which was important to me. Solid wood with great standard features. Even though my table is one of Olhausens less expensive models, Darla treated it as if it was a $12,000 purchase. Thank you Darla. You initially sold me on Franklin billiards. Jeff, the husband, delivered and set up the table today with his helper, a fine young man. They did an incredible job making sure every aspect of the install was perfect. Very friendly, informative, and extremely knowledgeable in the field. The tables they sell come equipped with superior quality billiards balls and accessories. Not the china ones others offer. Jeff took the time to explain all the things I should know in caring for my table. His helper, and you'll excuse me because his name escapes me, is very clean cut and couldn't be more excited to work for Jeff and Darla, which speaks volumes about this company. I look forward to being customer of Franklin Billiards in the future. They've earned my business and anyone in the area that is looking for game room equipment would do well by giving them a call. Read more

Great place for all your billiard needs. Had our table renewed with new bumpers and felt in under a week. It's like new again!

Excellent communication, timely service (even finishing ahead of schedule) and my pool table looks absolutely great. If you need any kind of work done on your game room, give Jeff and Darla a call!

Literally bar none, these folks helped me out getting pool cues appraised and were more than gracious with their time. I could not have asked for a more pleasurable time. The process behind the experience was amazing. Thank you!!